Empathy in Action, How to Deliver Great Customer Experiences at Scale, Ideapress Publishing, Tony Bates; Natalie Petouhoff,Economics, Finance, Business and Management,, BUSINESS & ECONOMICS,General,, , United States, en-UShttps://www.ideapresspublishing.comBUSINESS & ECONOMICS,General, [BLURB],[CITY],,books, ebooks, biblet, Book2look