Crisis, , HarperCollins Publishers, Nicky Perfect,Police law & police procedures,Criminal procedure, expert;police;woman;officer;memoir;diary;diaries;detective;uncover;discover;secrets;inside;truth;hostage;and;crisis;negotiation;negotiator;inspirational;story;stories;behind;the;scenes;communication;influencing;kind;compassion;human;behaviour;psychology;relationships;conflict;management;mental;health;rescue;emergency;services;emergencies;metropolitan;the;met;london;UK,, , United Kingdom, en-GBhttps://www.harpercollins.co.ukexpert;police;woman;officer;memoir;diary;diaries;detective;uncover;discover;secrets;inside;truth;hostage;and;crisis;negotiation;negotiator;inspirational;story;stories;behind;the;scenes;communication;influencing;kind;compassion;human;behaviour;psychology;relationships;conflict;management;mental;health;rescue;emergency;services;emergencies;metropolitan;the;met;london;UK, [BLURB],[CITY],,books, ebooks, biblet, Book2look